• How long does order processing take Orders placed before 3:00 PM CST ship the same day Monday – Friday. Orders placed after 3:00 PM CST are processed and shipped the next business day. Tracking activates once the carrier scans the package.
• How long does shipping take Standard domestic shipping ranges typically between 24 hours and 3/4 business days from the date and time of purchase.
• Do you offer overnight shipping Yes — we offer multiple overnight and next‑day delivery options:
UPS
- Next Day Air Early — $130.00
- Next Day Air — $50.00
- Next Day Air Saver — $45.00
- 2 Day — $25.00
FedEx
- First Overnight — $150.00
- Priority Overnight — $60.00
- Standard Overnight — $55.00
USPS
- Priority Express (1–3 Days) — $35.00
Note: Certain chemicals can only be shipped via USPS. These restrictions will be clearly indicated on the product page.
• When will I receive my tracking number Tracking is emailed automatically once the carrier receives the package. Please allow up to 24 hours after processing for tracking to update.
• What if my package is delayed Carrier delays can occur. If your tracking hasn’t updated for 72 hours, contact support and we’ll assist immediately.
• What if my package is lost or damaged Provide your order number to support and we’ll investigate and resolve the issue promptly.
• Do you ship internationally We choose to work with domestic partners only.
• Can I change my address after ordering Address changes can only be made before the order is processed. Contact support as soon as possible if you need an adjustment. Please do not change address after order is placed. This unnecessarily complicates the process, and slows down work flow.